Care Services

Scope of our service

Our service exists to enable people over 18 with physical disabilities or health problems to live independently in their own homes and within the community, by offering them an alternative choice from residential or hospital care when they need help and support.

  • Availability

    We can offer you care at the time of day you require, to enable you to go to day centres, work or keep appointments. We are available from 7am — 10pm 7 days a week.

  • Flexibility

    Because everybody’s needs, abilities and choices vary, our service must be flexible, to meet the needs of individual people; the service we provide will depend on your requirements and choices, as well as our ability to meet those needs and preferences with the staff available at that time.

  • Care Plan

    Before we begin providing a service we will assess your needs and undertake other assessments to highlight any risks involved in meeting those needs . We will agree with you how we will work together to arrange your care, this will be written up in a care plan.


The list opposite indicates the type of services we are able to provide. Please click on the links to see more details. Some of the tasks may be carried out routinely while others will be subjected to consideration as may need specialist training.

We are aware that no list of services can be completely exhaustive and we are always willing to adapt or expand the services we offer to suit individual requirements. If you don’t see something listed opposite that you think you might need, ask us!

Personal Care Services

  • Washing, showering, bathing
  • Dressing
  • Facial shave with electrical shaver
  • Cleaning teeth and dentures
  • Applying non medicated creams
  • Brushing and tidying hair
  • Cutting and filing finger nails using clippers only
  • Empty catheter bags
  • Assisting to the toilet or commode, including transferring
  • Moving and handling of people using acceptable manual handing and techniques and equipment
  • Attaching or removing night drainage bags to catheter bags

Medication Services

  • Assisting by bringing container with medication to the service user
  • Prompting or reminding to take medication
  • Checking or observing medication has been taken
  • Dispensing medication from a dosing pack prepared by the pharmacists
  • Removing single medication from a blister pack or container
  • Recording medication as taken
  • Other medication tasks only in agreement with shared care protocol after training and supervision by the district nurse, this will include use of inhalers or eye drops and applying prescription cream

Household Tasks

  • Dealing with spillage of general household substances
  • Mopping floors
  • Dusting and polishing areas within reach
  • Vacuuming
  • General tidying of kitchen and bathroom areas where work may be carried out
  • Washing up after use of crockery etc
  • Making or changing beds
  • Laundry
  • Intensive cleaning only if assessed and agreed before hand
leslyicdigitalCare Services