Care Plans

How we manage your care planning

All our Care planning is carried using our digital Care Management platform that provides a single view of care records from enquiry, assessments, medication and task changes reviews and automates the process of care needs assessments. The Care plan is drawn up in consultation with the client, their relatives and health care and social services professionals. It is based on an assessment of risk and of the needs and preferences of the client. With our industry standard Care Management platform, updates to the care plan ensures our Care Workers are notified of medication and task changes in real-time.

How we use the care plan

The care plan will give the support workers the information needed to carry out the agreed tasks. We make every effort to accommodate all of your needs and our staff are always willing to go the extra mile for their service users. There may be occasions, however, where a support worker cannot carry out a task which is not in the care plan. If there are issues which need to be resolved these can be addressed during our regular care plan reviews

Care plan reviews

We make a point of reviewing every care plan every six months to ensure that our service users continue to receive the service which best fits their needs. We will also carry out a review whenever the service user’s circumstances change as a result of illness, or changes to living arrangements.

Designing an individual care plan for a client usually involves the following steps:

  • Initial contact from the client, a relative or professional services
  • Informal meeting with client and relatives to discuss needs and taking into account budget available
  • Consultation with health and social service professionals if any are involved in the service user's care
  • Drawing up and agreement of the care plan with the client and their relatives
leslyicdigitalCare Plans